正常供貨 ｜眾諾已解決HP CF500/510系列固件升級對兼容芯片的影響
圖1：報錯信息
圖2：報錯信息02 眾諾升級方案
圖3：眾諾升級版芯片正常認機
News in English
On October 20, 2022, HP released the latest firmware (the latest firmware numbers: 20221010 and 20221018) which upgraded the HP CF500 series color printers.
The firmware upgrade caused the prompts to display on the screen of printers with the new firmware version (see figures 1 and 2) .
Note: the Canon printers that use the same technology are not impacted by this upgrade.
figure 1
figure 2The Zhono's upgraded chips are available for shipment. We will remain alert to the firmware upgrades from the OEM.
To guarantee our customers can continue to use our chips effectively, Zhono’s R&D team and Engineering team worked hard and overcomed difficulties and have managed to upgrade the compatible chips for the HP CF500/510 series within 4 hours.
Tested and verified, the upgraded compatible chips for the HP CF500/510 series work normally on the printers with the latest firmware (see figure 3). Please use them without worry.
figure 3Product List
The models involved in the firmware upgrade are shown in the figure below.
Note: we suggest that you turn off the [Auto Upgrade] function of the printers.
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