2025年1月2日，理光就IMC2510系列機(jī)器發(fā)布了最新固件。這次理光升級導(dǎo)致市面上兼容芯片上機(jī)出現(xiàn)①機(jī)器提示“已安裝獨(dú)立供應(yīng)打印盒”和“檢測不到”（見圖1）②機(jī)器提示“已安裝獨(dú)立供應(yīng)打印盒”和“放入了非原裝的碳粉盒”（見圖2）③機(jī)器KCMY提示“？”（見圖3）等提示。
圖1：機(jī)器提示“已安裝獨(dú)立供應(yīng)打印盒”和“檢測不到”
圖2：機(jī)器提示“已安裝獨(dú)立供應(yīng)打印盒”和“放入了非原裝的碳粉盒”
圖3：機(jī)器KCMY提示“？”針對本次理光IM C2510系列機(jī)器出現(xiàn)的固件升級，眾諾已率先完成升級并已恢復(fù)正常供貨。
圖4：驗(yàn)證時(shí)芯片上機(jī)正常使用畫面RicohIM C2510/C2010/C3510/C3010/C6010/C5510/C4510，建議您盡快聯(lián)系您的專屬業(yè)務(wù)經(jīng)理溝通更換升級后的兼容芯片。
圖5：最新固件信息
眾諾一直持續(xù)關(guān)注OEM固件升級情況，一旦發(fā)現(xiàn)固件升級，我們都會在第一時(shí)間快速響應(yīng)和積極采取措施，確保客戶產(chǎn)品的正常使用和業(yè)務(wù)不受影響。圖6：眾諾理光IM C2510系列已完成固件升級產(chǎn)品信息作為一家專業(yè)的芯片設(shè)計(jì)企業(yè)，眾諾一直致力于為廣大客戶提供更安全可靠的芯片解決方案并在第一時(shí)間告知客戶最新固件驗(yàn)證信息。我們將持續(xù)關(guān)注OEM固件升級情況并加快響應(yīng)速度，最大化提升產(chǎn)品服務(wù)體驗(yàn)。In January 2025, Ricoh released the latest firmware for the Ricoh IM C2510 series copiers. As a result, the following prompts appeared: [Independent-supplier print cartridge is set.], and [Undetectable] (see Figure 1), [Independent-supplier print cartridge is set.] (see Figure 2), and [?] for the K, C, M, and Y toners (see Figure 3).
Figure 1
Figure 2
Figure 3Zhono was the first to solve the firmware upgrade issue, and normal chip supply has been restored. ( see Figure 4)
Figure 4This upgrade applies to the Ricoh models including:
Ricoh IM C2510/C2010/C3510/C3010/C6010/C5510/C4510. Please contact your sales representative to discuss the replacement of the upgraded compatible chips.
Figure 5
Zhono will continue to monitor OEM firmware upgrades. As soon as a firmware upgrades are released, Zhono will promptly respond to update to ensure our customers’ business remain unaffected. Scroll up and down to view
Figure 6: Product Information for Ricoh IM C2510 Series with Completed Firmware Upgrade
As a professional chip supplier. Zhono remains committed to providing customers with safe and reliable chip solutions. We will continue to monitor OEM firmware upgrades and mitigate the impact of firmware updates in a shorter period to enhance our service.
歡迎廣大客戶垂詢！更多產(chǎn)品可致電400-626-8018、訪問眾諾官網(wǎng)或點(diǎn)【眾諾芯片】官方淘寶店鋪購買。國內(nèi)客戶請聯(lián)系您的專屬經(jīng)理或在后臺留言（點(diǎn)紅字跳轉(zhuǎn)）！Please follow Zhono and subscribeon LinkedIn or Facebook. For more details, please contact your Sales Representative or email us at info@zhono.com.
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